Learn exactly how every piece of your data is collected, stored, and protected at ndcasino – explained clearly in plain English.
NDCasino treats user privacy as a top priority – here's a quick overview of what matters most
Your personal information — name, phone number, address, or financial details — is never sold or shared with advertisers or third parties. Never.
Immutable PolicyAll data is stored using AES-256 encryption, and SSL/TLS protocols are used during transmission. Even ndcasino staff cannot view your password or payment PIN.
Military-Grade SecurityYou can request to view, correct, or delete your personal information at any time. A data export option is also available.
Full TransparencyNdcasino only collects information that is strictly necessary to provide its services. We never ask for data that isn't needed.
Minimal CollectionA specific retention period is set for each type of data. Once the period expires, data is deleted automatically.
Automatic DeletionIn the event of a security incident, affected users will be notified by SMS and email within 72 hours.
72-Hour GuaranteeThis privacy policy applies to ndcasino (ndcasino.ws) and its mobile application. It takes effect whenever you register, log in, or use the platform in any way.
NDCasino believes that privacy is a fundamental right in the digital age. We protect your data not merely out of legal obligation, but out of genuine responsibility. This policy gives you a clear picture of what information is collected, why it is collected, and what your rights are.
Important: Any changes to this policy will be communicated via SMS to your registered mobile number. Continued use of the platform after such changes constitutes acceptance of the updated policy.
NDCasino collects two types of information — data you provide directly, and data collected automatically through your use of the platform.
| Data Type | Example | Requirements | Retention Period |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | Mandatory | 5 years after account closure |
| Contact Information | Mobile number, email | Mandatory | 3 Years After Account Closure |
| Financial Information | BKash/Nagad Number | Mandatory | 7 Years from Transaction |
| Device Information | IP, Device Model, OS | Automatic | 18 Months |
| Gaming Activity | Betting history, wins/losses | Automatic | 5 Years |
| Location Data | Approximate location (IP-based) | Automatic | 90 Days |
Special Category Data: NDCasino never collects information about your religious beliefs, political opinions, medical history, or ethnic background.
When creating an account, you provide your details directly – name, mobile number, and email.
Information is collected from documents uploaded during identity verification.
Information received from the payment gateway during deposits and withdrawals.
Browsing behavior is recorded via cookies while using the website.
Device information and app activity are logged while using the app.
Information shared via live chat or email support is recorded.
NDCasino uses your data only for specific, legitimate purposes. It is never used for anything beyond the list below:
Marketing Communications: ndcasino only sends promotional messages with your consent. You can opt out at any time.
To protect your data, ndcasino has implemented multiple layers of technical and organizational security measures:
All data transmissions are encrypted with 256-bit SSL.
OTP-based verification for account access.
Round-the-clock monitoring of server and account activity.
Data at rest is AES-256 encrypted.
Your Responsibilities: Never share your password or OTP with anyone. ndcasino will never ask for your password over the phone or by email.
NDCasino uses cookies to improve website performance and personalize your experience. There are four types of cookies:
You can block cookies through your browser settings, though this may limit certain site functionality.
NDCasino follows international privacy standards and grants you the following rights:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Request to delete specific data (subject to legal obligations).
You can export your data in a machine-readable format.
You may object to the use of your data for specific purposes.
You may request that data processing be paused while a matter is under review.
To exercise any of these rights, email our support team. Requests are typically responded to within 30 days.
NDCasino does not retain any data longer than necessary. Once the designated retention period expires, data is automatically and securely deleted. Certain information may be kept longer due to legal or regulatory obligations – for example, financial transaction records are typically retained for 7 years for tax and audit purposes.
Upon account closure, marketing data and preference information are deleted immediately. Gaming history and identity documents are retained for the period required by regulatory obligations.
For any questions, requests, or complaints regarding data privacy, please contact our dedicated Privacy Team:
Answers to Common User Questions